FAQ

We will send your purchase to you, wherever you live on this planet. Shipping in the USA is free. Shipping to Canada costs €5, shipping internationally costs €14. Delivery times are between 3 and 11 days for the USA and Canada. For international deliveries, you can expect your purchase in 5 to 18 days. Get in contact for more shipping information!
Deliveries to the USA and Canada take between 3 and 11 days. For international orders, expected delivery time is between 5 and 18 days.
The Order Status page you will receive a link to when you complete your order will have the tracking details in full. Should a problem arise, please talk to us at contact@bevellier.com
The first thing to do is check the delivery status (see your confirmation email for how to track your package). Delivery times can vary considerably, depending on where you live. Please wait until the allocated time for delivery is over (see above) before chasing the item(s) up.
Larger orders may have been shipped in separate batches. Please wait until all the deliveries have been made before enquiring about any missing item. You can check on the Order Status page. If all your packages have arrived and your item is still missing, please email us at contact@bevellier.com and we will sort it out as soon as possible. We apologise for any inconvenience caused by a missing item. It rarely happens but can be the consequence of high order volumes. We will do everything we can to make it right for you.
You will receive a link to the invoice for your order with your confirmation email. It is free for you to download.
Unfortunately, we do not deliver to PO boxes.
Currently, we use USPS and DHL.
All orders are shipped from the USA or from Canada, depending on where the stock is inventoried. Where it ships from will not affect delivery times.
If you have received the wrong item, please tell us as soon as possible so we can fix the issue. We will reship the correct item free of charge.